Watered data deletion.

01Two things to delete

Everything the app knows about your plants — their photos, their watering history and your reminders — is stored on your phone. Deleting it there is entirely in your hands and takes effect immediately, rather than waiting on a request to us.

If you signed in, with Apple or with Google, there is also an account: your email address and an account identifier held for us by Firebase Authentication, a copy of your plants and their photos in Cloud Firestore and Firebase Storage, a counter of how many identifications you have run, and whether your subscription is active. Deleting the account removes all of that, and is a separate action from deleting the app.

Even signed out, the app holds an anonymous identifier so identifications can be metered. It carries no email address and nothing you supplied, and deleting the app ends it.

02Deleting your account

If you signed in, open Settings in the app and choose to delete your account. You will be asked to confirm. That removes your email address and account record from Firebase Authentication, the copies of your plants and photos held in Firestore and Storage, your identification counter and your stored subscription state. On iPhone it also revokes the Apple token, rather than merely forgetting it. It is immediate, it runs on our server so it completes even if you close the app, and we cannot undo it.

Two things it does not do. It does not delete the copy of your plants on the device — those are removed as described in the next two sections. And it does not cancel a paid subscription: that is managed by Apple, and you must cancel it yourself in your Apple ID settings, otherwise you will continue to be charged. The app keeps working without an account, subject to the free version's limits.

If you cannot reach that screen — for example because you can no longer sign in — write to support@nextpace.app from the address you signed in with and we will delete the account for you within 30 days.

03Deleting individual plants

To remove a single plant and its photos, open that plant in the app and choose to delete it. Its record, its pictures and its watering history are removed from your device.

04Deleting everything

Uninstalling Watered removes all of the data on your device with it. If you signed in, delete the account first as described above — uninstalling the app does not delete the account or the copies held under it, and it does not cancel a subscription either. On iPhone, press and hold the app icon and choose to delete the app. On Android, press and hold the icon and choose uninstall, or remove it from the app list in Settings.

Once the app is gone and the account is deleted, nothing of yours remains on either side.

05One thing to check separately

If your phone backs up to iCloud or Google, a copy of Watered's data may still exist in that backup. Those backups belong to your Apple or Google account and only you can manage them — you can remove them in your device's backup settings.

06What we hold, and how to have it removed

If you are signed in, everything listed in section 01, all of which the in-app deletion removes. Beyond that, the only personal data we could hold is an email conversation, if you have written to us for support.

To have that deleted, write to support@nextpace.app from the address you contacted us on and ask us to delete your correspondence. We will confirm within 30 days.

A photo sent for identification passes through our server without being stored: it is held in memory for the length of the request and never written down. How that works, along with the usage analytics the app records and what they deliberately leave out, is set out in the privacy policy.